Let us show you why your customers churn.

Collect customer feedback on your website so you can optimize your sales conversion. Identify problems with your website design and checkout process. Make updates that matter and keep your customers happy.

 

 

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42,041,165 responses
collected in +200
organizations.

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4 ways to display your surveys

Corner window

When you don’t want to disrupt a web session – use a corner window survey.



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Embedded survey

For the ultimate integrated survey solution – embed your Feedbackly survey directly into your web elements.

We’ve created a demo ecommerce store that sells bicycles. The embedded form is placed on the after-purchase page.



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Direct link

The most versatile way to share your surveys online. Distribute it any way you want and watch the responses roll in.



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Pop-over window

For those situations where feedback is critical. A pop-over window demands the attention of the user and is proven to increase the likelihood of a response.



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Analyze all your touchpoints with omnichannel customer journeys

Let us automatically organize your multi-touchpoint feedback collection and show you real-time overview of your complete customer journey, from entering a brick-and-mortar store to completing purchases online, from Awareness to Loyalty. See instantly where your customers churn and why.



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eCommerce success stories

 

Ready to take your CX to the next level?

Book a demo and let our experts help you identify how you could improve your sales through an improved customer experience.



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