First, you will need to set a customer satisfaction benchmark across your entire website. Identify the area you'd like your customers to evaluate, and create your survey.
Set custom triggering parameters to target your surveys to the right people. Target a certain percentage of users, specific pages, trigger by time spent on page, and more.
Your corner window survey will appear only when and where you want it.
Does your website need work? What about your product selection? Don't make any changes before you know exactly what your customers are thinking.
You have the freedom to choose when, where, and how your popup surveys are triggered on your website.
The triggering parameters are set within the Feedbackly dashboard. No coding experience.
View the data in your dashboard and make the necessary improvements. Rinse and repeat.
You can embed your surveys anywhere on your website. This means that you can seamlessly collect feedback without managing popup or corner window widgets.
This makes collecting feedback after a transaction effortless. No login, no navigating away from your website, no hassle.
Feedback data is stored as soon as one question has been answered, even if the survey is not completed.
Follow-ups can serve many purposes. You can set up an automated email to send in response to negative feedback which could contain an upsell offer, or some other incentive to fix the damage.
Or you could simply send a survey straight to your recent customer's email inboxes to gauge the quality of your checkout process.
The respondent doesn't even have to leave their email client to answer the first question! How's that for seamless integration?
Create comprehensive and visually stunning customer surveys.
Publish and manage your surveys from anywhere in the world.
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Fully customized web integration, iPad surveys, email, SMS, and more!
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