Tired of losing leads?
Frustrated with dismal conversions?
Kill customer churn, increase retention and drive conversions with Feedbackly’s Customer Experience platform. Pinpoint and fix problems at any customer touchpoint in real-time. We’ve got your back.
Feedbackly is the #1 Customer Experience software for multi-channel businesses, allowing you to automatically gather customer feedback and analyze your customers’ journey – all from one platform.
Feedbackly is the most powerful customer experience analytics and management tool on the market – capable of tracking 20 KPIs such as NPS, CSAT, CES and more.
Create customized surveys - Embedded surveys, website popups, URL link, SMS, Email, QR-code - and place them anywhere along your customers' journeys.
Combine experience data with transactional and operational data so that you can understand your customers’ decisions better than ever before.
We automatically organize your multi-touchpoint feedback collection and show real-time overviews of your complete customer journey.
Never let a customer slip through the cracks. Feedbackly’s 'Act Instantly' Notifications can be triggered by any feedback along the customer journey.
Clear, easy-to-understand insight lets you know what to fix, how to improve and when to upsell.
A demo? Sounds time consuming…and weird
And we promise, it’s totally not weird.
Take a customized test-run with a CX specialist to see exactly what Feedbackly can do for your business.
We won't send you spam. EVER.
FOLLOW YOUR CUSTOMERS – Monitor their customer journey throughout every CX touchpoint online or offline
GET FEEDBACK INSTANTLY – Place customized, non-disruptive surveys at strategic checkpoints
STOP CUSTOMER CHURN IN ITS TRACKS – Be alerted immediately at CX pain points
BOLSTER CUSTOMER RETENTION & MAXIMIZE ROI – Turn one-time visitors into loyal customers
TRANSFORM GREAT FEEDBACK INTO PROFIT – Enjoy increased customer acquisition thanks to glowing reviews and hard-hitting testimonials from satisfied customers
Design fresh, intuitive multichannel surveys featuring emojis, and/or questioning, and multiple-choice surveys your customers will actually enjoy completing.
Track and measure your CX performance in real-time with over 20 critical KPIs such as NPS, CSAT, and CES.
Automatically collect valuable customer feedback online and offline and turn that feedback data into new leads, testimonials and opportunities to upsell.
Learn what makes each customer tick when you combine experience data with transactional and operational data, allowing you to modify your CX approach.
Never let a customer slip through the cracks with ”act instantly” notifications which alert you to customer churn.
With Feedbackly, the #1 Customer Experience software for multi-channel businesses, you’ll be able to gather customer feedback and analyze your customers’ journey – all from one platform.
Book your demo today and see how Feedbackly can help your company rock its Customer Experience.
We won't send you spam. EVER.