why you need it
What do you get from this Customer Experience Audit?
We have noticed that companies would often love to improve their CX, but don’t know where to start or what to do next. This audit helps you evaluate your company’s CX program from 5 different perspectives: strategical, administrative, data collection, reporting, and utilizing the data. To improve your CX, this audit will give you valuable suggestions on how to take your CX to the next level.
With the help of this audit, you can pinpoint your weak spots and you can feel confident about what you are already doing well.