Book a time and learn how you can improve CX in your company


Meeting topics:

  • How you could take your CX program to the next level (based on the experience from industry leaders’ programs)
  • How you could measure emotions and use the Emotional Experience framework in your business


I asked Jaakko to free up some extra space in his calendar. I got 10 extra spots. The choice is yours, but be quick!

Jaakko Männistö

Jaakko Männistö

Jaakko an award-winning CX professional and one of the founders of the Emotional Experience measurement framework. Jaakko is also the founder and CEO of Feedbackly, co-founder of CX Forum and CX academy, and the author of the CX handbook The Journey. He is a researcher in the area of utilizing AI tools to build better customer experiences. Jaakko is an award-winning Customer Experience Professional who has been featured also on the Forbes 30 Under 30 list of rising CX stars.

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