Book a time and learn how you can improve CX in your company


Meeting topics:

  • How you could take your CX program to the next level (based on the experience from industry leaders’ programs)
  • How you could measure emotions and use the Emotional Experience framework in your business


Only limited seats are available. The choice is yours, but be quick!

Jaakko Männistö

Jaakko Männistö

Jaakko an award-winning CX professional and one of the founders of the Emotional Experience measurement framework. Jaakko is also the founder and CEO of Feedbackly, co-founder of CX Forum and CX academy, and the author of the CX handbook The Journey. He is a researcher in the area of utilizing AI tools to build better customer experiences. Jaakko is an award-winning Customer Experience Professional who has been featured also on the Forbes 30 Under 30 list of rising CX stars.

What is Feedbackly?


Feedbackly is the only all-in-one CXM software that helps you collect feedback and analyze your entire customer journey in one place. With the help of our world-class software and an amazing team of CX experts, we help you take action that has an impact on your customer acquisition and retention.


Feedbackly has helped industry leaders worldwide. We can help you too