“With Feedbackly, we have been able to set and monitor new KPI’s, take actions and improve our service and customer attention at the branch level”
José Enrique Treviño Cervantes, Innovation Director @ Banregio
José Enrique Treviño Cervantes, Innovation Director @ Banregio
Online, in-store (with a Feedbackly Terminal), email, SMS, QR code, URL link – publish your Feedbackly surveys anywhere and everywhere.
Build your customer journey and make better business decisions with feedback analytics – your customers deserve it.
Powerful analytics that you can actually understand. Feedbackly’s industry leading analytics enables deep dives into current trends and customer sentiment analysis.
Strict company branding requirements? Add your company logo and colors so customers know who they’re talking to.
Create surveys that react and adapt to customer responses in real-time. Segment your respondents and dive-deeper into any possible service issues.
Create automated survey notifications – triggered by custom AND/OR rules. Never let a customer slip through the cracks.
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Additionally, all subscriptions include these features:
Analytics dashboards you can actually understand
Publish a survey in less than 5 minutes
Grant limited or admin-level account access
The freedom to export and move your data
Feedbackly is a versatile and flexible tool that offers a variety of powerful features. Want to learn more?
Feedbackly plays well with the most popular platforms
Take Feedbackly for a test drive when you start your free 14-day trial.