Would you like to know how to make your customers buy more?

Feedbackly is the #1 Customer Experience tool for Food and Retail eCommerce. Collect feedback, build, and analyze your entire customer journey in one place with easy automation.



Try for free

14-day free trial – No credit card required



42,041,165 responses
collected in +200



An all-in-one feedback tool with customer journey automation

With Feedbackly, you have access to all the CX tools and training you need for turning your customer feedback into growth.

Talk To Us


From now on you need only 1 CX tool.

Multichannel surveys

Online, in-store, email, SMS, QR code, URL link – publish your Feedbackly surveys anywhere and everywhere.

Learn More

Throughout a customer courney

Map out multiple customer journeys and assign KPI’s to measure performance.

Learn More

Next level results

Learn what can be improved in the check out process. Get critical problems solved instantly thanks to notifications.

Learn more

The Feedbackly workflow


1. COLLECT customer feedback

Automatically collect the data throughout the entire customer journey – simultaneously on any touchpoint:

  • Website widget
  • SMS & email
  • Kiosk at retail store
  • + a dozen more touchpoints

Learn More

Multichannel feedback collection

Data and graphs that change in real time


2. ANALYZE experience data in real time

Industry-leading analytics enables deep dives into current trends and customer sentiment analysis. Everything in real time and current!

Learn More


3. BUILD Customer journeys with ease

Use industry standard customer journey templates to track your customer experience from awareness to loyalty

Learn More

Build and analyse full customer journey

Get real-time notifications and take action quickly



4. Take ACTION at scale

Notify teams when you receive negative feedback so you can fix problems immediately and react to new leads instantly.

Use AND/OR functions to take full control over your feedback and automate new sales from feedback.

Learn More


Built by CX experts, but made for anyone!

You don’t have to be a CX expert to build a winning CX strategy with Feedbackly. And with our CX Academy, you can become an expert in no time!

Why not try it out for free?

Give us a try with a free trial and get everything you need for building and automating your customer experience strategy already today. Free for 14 days. No credit card required.

Try out for free


You can also book a time to see how Feedbackly can help you –>


Meeting topics:

  • How Feedbackly can help you achieve your goals
  • Feedback collection methods
  • Turning feedback data into customer journeys
  • Feedback collection at scale

Start small – scale later

Prices starting from $99/mo.


  • Survey creation
  • Full analytics suite
  • Touchpoint management
Get Started

  • Visual Survey Customization
  • Multi-Language Surveys
  • Data Export
Get Started

  • Advanced Analytics Suite
  • User Rights Management
Get Started

“The amount of feedback we get is incredible compared to our other channels. With Feedbackly, we get hundreds of responses every day.”


Marketing Team @ Flying Tiger Copenhagen


Feedbackly plays well with the most popular platforms

Ready to boost your growth?

Build your customer journeys and turn CX improvements into growth with Feedbackly.

Try for free Talk to us