Glad you asked! With Feedbackly, you’ll be able to gather customer feedback and analyze your customers’ journey – all from one tool. Know why they came back and, more importantly, why they left.
14-day free trial – No credit card required
Download our FREE Customer Journey Map Template and get a big picture of your overall customer experience performance.
Automatically collect the data throughout the entire customer journey – simultaneously on any touchpoint:
Notify teams when you receive negative feedback so you can fix problems immediately and react to new leads instantly.
Use And/Or functions to take full control over your feedback and automate new sales from feedback.
Prices starting from $99.
Alejandro Dominguez, eCommerce Analyst @ Chedraui
Enter customer activity, goals, touchpoints, feedback, etc. for each step of the customer journey and get a big picture of your overall customer experience performance.