The Feedbackly Feedback kiosk is the easiest and most efficient way of collecting feedback and valuable information from your brick & mortar, restaurant, fairs or service business. Beautifully designed just for you which makes sure that your look and feel as well as customer experience stays high class. Simple, beautiful and efficient.
Follow, motivate and reward your employees through active measuring. Enhance the company's own culture, and prevent bad practices from occurring in advance. You will be able to monitor the implementation of real-time service commitment. You have a modern Balanced Score Card in your hands!
Your customers appreciate the opportunity to easily give feedback. Commitment grows, when you show your customers that their opinions are important. Customer satisfaction remains high even after a poor service experience. Are you ready to commit to better customer service?
Real-time feedback allows you to react on specific situations quickly, and develop whole new processes that will respond to clients' needs in the best possible way. Satisfied customers will recommend your services and your products to others. You will increase your customer loyalty and increase your sales!
"The amount of feedback is phenomenal compared to anything else. With Feedbackly, we can get hundreds of customers telling us how to improve every day. We can compare the differences between our stores with ease and get the best practices from all of them to our whole chain. We use this information to make decisions about our business every day. I also believe that the service enhances our brand as a customer oriented company."
Push your sales up with intelligent upsales proposals
Why would you improve the customer experience in the first place if it did not push your sales up? Now you can push your sales up easily with our upsales and marketing tool. We offer a price draw to all our customers so that the volume of the feedback stays hi.
After this your customers simply gives feedback and leave their contact information. We send them a thank you note with an upsell offer based on the data they provided. With this process you can push your additional sales up more than 50%!