Surveys that automatically adapt to survey responses
Conditional notifications are sent in real-time
Add unlimited users to your Feedbackly account
Change the look of your surveys to match your brand
Manage your customer feedback with the simplest workflow imaginable
Feedbackly is the only survey tool that allows you to communicate directly with your respondents in real-time. All incoming feedback is sorted into conversations where you can respond via email or SMS to address customer service issues. This way you’ll never have to leave the Feedbackly dashboard.
Our real-time analytics dashboard gives you all the information you need
With the ability to export data to CSV, XLSX, and PDF, you can create custom reports to track the performance of your customer experience strategy. Show managers, investors, and partners your customer feedback analytics with the click of a button. Subscribe to a weekly digest of your account and get a weekly account performance overview sent to your email.
Finally you can measure the ROI of your customer feedback strategy
A fragmented customer experience strategy will only cause headaches in the long run. Feedbackly is built from the ground up to be an all-in-one customer experience management solution. You can create surveys, collect feedback, and communicate directly with your respondents to optimize your CX strategies.
Customer experience consulting and support from our experienced team
Our REST API allows you to easily connect your Feedbackly dashboard data to any existing software used by your organization. We are immensely proud of the fact that we have developed Feedbackly to integrate with any software environment. Your feedback data should be readily available and highly flexible to suit your needs - so ask us about our publicly available API by clicking below.Contact us
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