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Frustrated with dismal conversions?
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Each of your potential customers is on a journey.
And you’ve put time, effort and money into trying to convert each lead into a sale.
But your work is not paying off. Despite initial traffic, your funnel fails to produce conversions again and again.
If only you knew what was wrong and how to fix it…
Glad you asked! Feedbackly is the most powerful feedback analytics tool on the market – capable of tracking 20 KPIs such as NPS, CSAT, CES and more.
We automatically collect valuable customer feedback on your website and help turn that feedback data into growth via leads, reviews and continuous improvement.
Our easy-to-use survey creator lets you design fresh, intuitive multichannel surveys featuring emojis, and/or questioning, multiple choice and much more.
We deliver clear, easy-to-understand insights which identify problems, allow you to make updates that matter to keep your customers from churning.
In our digital world, even the smallest blip in your user experience can cause customer satisfaction to plummet.
Thankfully, Feedbackly offers your customers easy, non-disruptive opportunities to alert you when something is wrong.
This helps you pull customers out of the churn and back onto the path of conversion.
“Investing in improved customer experience pays dividends. We have seen companies substantially raise customer-satisfaction scores through significant improvements in operational performance. These improvements can lower customer churn by 10 to 15 percent, increase the win rate of offers by 20 to 40 percent, and lower costs to serve by up to 50 percent.”
(McKinsey Global Research)
More than 80% of happy customers are willing to provide reviews/recommendations
Nearly 70% of respondents were more likely to purchase a product if a friend talked about it on social media
Referred customers have a 16% higher lifetime value and greater ROI than others
A LOT. With Feedbackly’s all-in-one platform, enjoy these features and so much more.
Customer journey analytics, real-time feedback
Feedbackly’s industry leading analytics enable deep dives into current trends and customer sentiment analysis, giving you time to change-up your gameplan before it’s too late.
Multi-channel surveys, free support, “act instantly” notifications
Create a customized survey in 5 minutes and never let a customer slip through the cracks with Feedbackly’s automated survey notifications.
Optimize customer acquisition
Transform your best feedback into hard-hitting testimonials, and new lead generation. On average, Feedbackly users have accelerated their ROI in just a few weeks!
Alejandro Dominguez, eCommerce Analyst @ Chedraui