Build your customer journeys automatically
With Feedbackly, the #1 Customer Experience tool for multi-channel businesses, you’ll be able to gather customer feedback and analyze your customers’ journey – all from one platform. Know how your customers are doing at each step and improve sales conversions.
14-day free trial – No credit card required
42,041,165 responses
Download our FREE Customer Journey Map Template and get a big picture of your overall customer experience performance.
What do I get?
With Feedbackly’s all-in-one feedback platform, you will get this and much more.
Multi-channel surveys
Embedded surveys, website popups, URL link, SMS, email, QR-code - publish your surveys anywhere and everywhere
Real-time feedback
Have powerful real-time analytics that you can actually understand. Do deep dives into current trends and customer sentiment analysis
Customer journey analytics
Let us automatically organize your multi-touchpoint feedback collection and show you real-time overview of your complete customer journey
Act instantly
Get automatic notifications when issues arise from feedback
Optimize customer acquisition
Understand your customers and know what should be fixed, what can be improved or when to do upsell
Free support
Our dedicated Customer Success Team is ready to help you through each step
Get started in 5 minutes
It takes just 5 minutes to get started with your own automated customer journey map. No credit card required.
Get free trial Book a demo
“Feedbackly has helped us to detect any problem related with the check out process. Now we can react immediately.”
Alejandro Dominguez, eCommerce Analyst @ Chedraui
Trusted by industry leaders worldwide
Ready to give us a try?
It takes just 5 minutes to get started with your own automated customer journey map. No credit card required.
Get free trial Book a demo
Free Customer Journey Map Template
Enter customer activity, goals, touchpoints, feedback, etc. for each step of the customer journey and get a big picture of your overall customer experience performance.
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