Track Customer Journeys in Real-Time

Kill customer churn and drive conversions with Feedbackly’s Customer Journey mapping. Pinpoint and fix problems at any customer touchpoint instantly to keep each lead on the path to conversion.


risk-free  NO credit card necessary. NO spam. NO commitment. NO risk.



We’ve tracked customer
journeys for 200+



Hundreds of companies trust Feedbackly.

Download our FREE Customer Journey Map Template and get an overview of your overall customer experience performance.

Each of your customers is on a journey…
What if you could tag along for the ride?


Feedbackly’s Customer Journey Mapping gathers customer feedback along the ride and gives you automatically a bird’s-eye view over each Customer Journey.

10% increase in profit

20% increase in avg. transaction value

20x ROI

FREE TRIAL? What’s in it for me?


With Feedbackly’s all-in-one feedback platform, you’ve got the entire customer journey mapping tool kit at your figertips.

Customized Multi-Channel Surveys

Create customized surveys - Embedded surveys, website popups, URL link, SMS, Email, QR-code - and place them anywhere along your customers' journeys.

Real-time Feedback

Get powerful, real-time analytics that you can actually understand delivered instantly. Dive deep into current trends and customer sentiment analysis.

Customer Journey Analytics

We automatically organize your multi-touchpoint feedback collection and show real-time overviews of your complete customer journey.

'Act Instantly' Notifications

Never let a customer slip through the cracks. Feedbackly’s 'Act Instantly' Notifications can be triggered by any feedback along the customer journey.

Optimize Customer Acquisition

Enhanced customer insight lets you know what to fix, how to improve and when to upsell. On average, Feedbackly users have accelerated their ROI in just a few weeks!

Free Support

Our dedicated Customer Success Team has got your back. We can handle any issues that may arise and are eager to help quickly and efficiently.

Ready to Roll in 5'

Get started with your automated Customer Journey Map in just 5 minutes. No credit card required.



“Feedbackly has helped us to detect any problem related with the check out process. Now we can react immediately.”


Alejandro Dominguez, eCommerce Analyst @ Chedraui

Trusted by industry leaders worldwide

And it's totally free?

You’re darn right it is. Enjoy all of Feedbackly for a 14-day trial, FREE.
No strings attached. No credit card. No commitment. No worries!

Let's do this! Book a demo

Free Customer Journey Map Template

Free Customer Journey Map Template

Enter customer activity, goals, touchpoints, feedback, etc. for each step of the customer journey and get a big picture of your overall customer experience performance.