With Feedbackly, the #1 Customer Experience tool for multi-channel businesses, you’ll be able to gather customer feedback and analyze your customers’ journey – all from one platform. Know how your customers are doing at each step and improve sales conversions.
14-day free trial – No credit card required
Download our FREE Customer Journey Map Template and get a big picture of your overall customer experience performance.
With Feedbackly’s all-in-one feedback platform, you will get this and much more.
Embedded surveys, website popups, URL link, SMS, email, QR-code - publish your surveys anywhere and everywhere
Have powerful real-time analytics that you can actually understand. Do deep dives into current trends and customer sentiment analysis
Let us automatically organize your multi-touchpoint feedback collection and show you real-time overview of your complete customer journey
Get automatic notifications when issues arise from feedback
Understand your customers and know what should be fixed, what can be improved or when to do upsell
Our dedicated Customer Success Team is ready to help you through each step
Alejandro Dominguez, eCommerce Analyst @ Chedraui
Enter customer activity, goals, touchpoints, feedback, etc. for each step of the customer journey and get a big picture of your overall customer experience performance.