Build your customer journeys automatically

With Feedbackly, the #1 Customer Experience tool for multi-channel businesses, you’ll be able to gather customer feedback and analyze your customers’ journey – all from one platform. Know how your customers are doing at each step and improve sales conversions.

 

Try for free

14-day free trial – No credit card required

 

 

42,041,165 responses
collected in 200+
organizations.

 

 

Hundreds of companies trust Feedbackly.

Download our FREE Customer Journey Map Template and get a big picture of your overall customer experience performance.

What do I get?

 

With Feedbackly’s all-in-one feedback platform, you will get this and much more.

Multi-channel surveys

Embedded surveys, website popups, URL link, SMS, email, QR-code - publish your surveys anywhere and everywhere

Real-time feedback

Have powerful real-time analytics that you can actually understand. Do deep dives into current trends and customer sentiment analysis

Customer journey analytics

Let us automatically organize your multi-touchpoint feedback collection and show you real-time overview of your complete customer journey

Act instantly

Get automatic notifications when issues arise from feedback

Optimize customer acquisition

Understand your customers and know what should be fixed, what can be improved or when to do upsell

Free support

Our dedicated Customer Success Team is ready to help you through each step

Get started in 5 minutes

It takes just 5 minutes to get started with your own automated customer journey map. No credit card required.



Get free trial Book a demo

 

“Feedbackly has helped us to detect any problem related with the check out process. Now we can react immediately.”

 

Alejandro Dominguez, eCommerce Analyst @ Chedraui

Trusted by industry leaders worldwide

Ready to give us a try?

It takes just 5 minutes to get started with your own automated customer journey map. No credit card required.



Get free trial Book a demo

Free Customer Journey Map Template

Free Customer Journey Map Template

Enter customer activity, goals, touchpoints, feedback, etc. for each step of the customer journey and get a big picture of your overall customer experience performance.