About our product
Feedbackly is a SaaS service that helps organizations get actionable insights to back up their business decisions and ensure they have the happiest customers in the industry. Technically the product has a customer-facing survey frontend and an analytics dashboard in addition to process automation tools. Users create and distribute surveys to their target groups using physical Feedbackly terminals, embeddable web widgets, links, QR-codes, Email, and SMS campaigns. The collected data will be presented to the user in different analyses and automated alerts and in the future other automation. You can read more about Feedbackly on our careers page.
We have Vue.js + node.js + MongoDB stack running in a Kubernetes Cluster.
Here’s what you’ll do and learn as part of the Feedbackly team
Your main job is to be an expert in the inner workings of our product and work for daily hands with the product and coding. On the side, you will lead and organize the tasks and the team using a model you’ve picked from your previous experience (Scrum, Kanban, etc) and work as part of the management team leading the vision around our product. You’ll also participate in product planning with Sales, Marketing, and Customer Success after you have mastered the product and developing it.
You might be a seasoned Fullstack developer, a technical product manager, or a veteran CTO — This is a rare opportunity to jump on board as a CTO for an established product!
Here are the skills and experience you’ll need to be successful:
– React+Redux or Vue+Vuex
– CSS and HTML. An eye for design and UX.
– MongoDB and database design
– Docker and Kubernetes
– Leading agile projects and product development
– Capacity to support future employees in the development team
– Excellent communication skills in English and a teamwork attitude.
– Ability to produce suitable requirements for the team to work on
– Ability to switch from the big picture to micro-level details depending on the time, task, and context
What’s in it for you:
– You get to work in a closely-knit family in a dynamic startup environment
– You’ll have a concrete impact on the business and shape of the product
– Being a key employee, you will have a larger-than-average stock option program and competitive incentivisation’
At Feedbackly, we build the world’s only survey tool that turns CX into instant sales, and above all – it is beautiful and easy to use. Our vision can be put into a simple sentence:
“We want to create the happiest customers in the world.”
We are the only survey tool in the world that changes CX into instant sales through the entire customer journey – so we are all the way unique. Having operations on a global level, having operations in Mexico and Australia in addition to our HQ in Helsinki, Finland hence your workday will never be boring! 😉
Feedbackly is a team where we want to see people grow! It is our company policy that we want to offer everyone the chance to get involved in the stock option program – we feel that every employee should be also an owner. This also supports our ideology of every worker as an entrepreneur. When you start to work at Feedbackly, you will have a second family as it is our value to keep our people in love with what they do.
There is always coffee and beer around the office as well as snacks! Office building, a gym, sauna and rooftop terrace in use at the Helsinki office. Flexibility in hours and remote work days for on-premise workers is naturally guaranteed.
The work will begin immediately (Negotiable) after we find a suitable person for the job. Work is full time. The selected person needs to be able to work from our Helsinki office at least 4 days a week.
Please share your application and credentials as soon as possible!
For additional information please contact jaakko.mannisto (at) feedbackly.com