Feedbackly Features

The latest updates, features, and company news.

All News Insight Features

November 8, 2019

The All-New Feedbackly Is Available Now!

If you’ve been following our blog in the last few weeks, you’ll know that today is the day. Feedbackly has received its biggest update..

November 4, 2019

Täysin uudistunut Feedbackly julkaistaan 8. marraskuuta

  Olemme koko Feedbacklyn tiimin kanssa erittäin innoissamme kun saamme ilmoittaa, että täysin uudistunut Feedbacklyn taustahallinta julkaistaan 8. marraskuuta. Olemme työstäneet tätä projektia jo..

October 29, 2019

The All-New Feedbackly Is Launching on November 8th

  We’re very excited to announce that the all-new Feedbackly will launch on November 8th. (In 11 days to be exact!) We’ve been working..

October 17, 2019

Feedbackly Is Getting Its Biggest Update Ever

Your customers expect high quality service – that much is not new. What is new is that they are now expecting highly customized service..

April 10, 2018

Feedbackly Features and UI Update: April 10th, 2018

As usual, we release incremental updates to Feedbackly to squash bugs, add new features, and improve existing ones. We listen to the suggestions and..

February 1, 2018

Video Guides: Create, Optimize And Use Your Feedbackly Account

Feedbackly is an all-in-one customer feedback tool designed to auto-measure your entire customer journey and is the only multichannel feedback platform with in-built sales and marketing tools. We believe that listening to customers should be the..

January 25, 2018

Location, Location, Location. Where Do I Put My Feedbackly Terminal?

The Feedbackly Terminal is a sophisticated iPad based device that is currently being used in over 300 customer locations, collecting valuable customer feedback data..

January 11, 2018

What Do Customers Think Of Feedbackly? Our NPS Score

At Feedbackly we strongly believe that to be the best in your industry, you must consistently listen to your customers and make changes to..

December 20, 2017

Introducing the Feedback Inbox

You asked for it, so we made it! It’s as simple as that. Many of our users have been requesting a way to directly..

November 17, 2017

We’ve improved our employee notifications feature!

Feedbackly allows you to configure automatic email notifications which can be triggered by the feedback you receive. This means that you can monitor all..

Add Metadata To Your Feedbackly Surveys

A useful feature in Feedbackly is adding metadata to the feedback you collect. This enables you to segment feedback, identify users with their id’s,..

The Possibilities of Multiple Choice and Question logic

With Feedbackly, you can create surveys using any one of our 8 question types. One of the most useful and versatile types is the..

Question Sampling With Feedbackly

Some of the most requested features from our users relate to managing statistics and adding more functionality to add statistical significance to their feedback..

September 8, 2017

How Feedbackly Leads The Pack For Remote Customer Support

Feedbackly offers a one-stop solution for larger enterprise customers who want a hassle-free solution to their customer feedback strategy. Feedbackly provides industry-leading support to..

August 4, 2017

Feedbackly’s iPhone Giveaway – And The Winner Is…

As you may know, Feedbackly’s survey editor allows you to create an ‘upsell’ question type which is mainly used to collect customer emails for..

July 21, 2017

8 Question Types You Can Add To Your Survey With Feedbackly

Feedbackly users are most shocked at the fact that ALL question types are available to our Free-plan users.

July 17, 2017

How Do I Analyze My Survey Results With Feedbackly?

Our platform allows for many different workflows depending on the way you prefer to work. Read on below for some best practices that we have found after analyzing millions of customer feedback responses.

July 7, 2017

Everything You Need to Know About Creating Surveys With Feedbackly

There are so many different customer survey creation platforms available today, so why choose Feedbackly? In short, there is nothing seriously wrong with the..

March 6, 2017

The Feedbackly way

When Feedbackly was initially built the founders knew they wanted to grow and flourish the company in a very open way. We always thought..

February 28, 2017

We are looking for partners in crime – Feedbackly partner programs

According to an urban dictionary “A partner in crime” is defined as good friends who get in trouble together or get each other in trouble..

June 23, 2016

Grow sales with multichannel feedback measurement

With Feedbackly, companies can gather feedback from their customers in all potential touch points from bricks-and-mortar stores to eCommerce sites and even email and SMS.