Your customers expect high quality service – that much is not new. What is new is that they are now expecting highly customized service..
As usual, we release incremental updates to Feedbackly to squash bugs, add new features, and improve existing ones. We listen to the suggestions and..
Feedbackly is an all-in-one customer feedback tool designed to auto-measure your entire customer journey and is the only multichannel feedback platform with in-built sales and marketing tools. We believe that listening to customers should be the..
The Feedbackly Terminal is a sophisticated iPad based device that is currently being used in over 300 customer locations, collecting valuable customer feedback data..
At Feedbackly we strongly believe that to be the best in your industry, you must consistently listen to your customers and make changes to..
You asked for it, so we made it! It’s as simple as that. Many of our users have been requesting a way to directly..
Feedbackly allows you to configure automatic email notifications which can be triggered by the feedback you receive. This means that you can monitor all..
A useful feature in Feedbackly is adding metadata to the feedback you collect. This enables you to segment feedback, identify users with their id’s,..
With Feedbackly, you can create surveys using any one of our 8 question types. One of the most useful and versatile types is the..
Some of the most requested features from our users relate to managing statistics and adding more functionality to add statistical significance to their feedback..
Feedbackly offers a one-stop solution for larger enterprise customers who want a hassle-free solution to their customer feedback strategy. Feedbackly provides industry-leading support to..
As you may know, Feedbackly’s survey editor allows you to create an ‘upsell’ question type which is mainly used to collect customer emails for..
Feedbackly users are most shocked at the fact that ALL question types are available to our Free-plan users.
Our platform allows for many different workflows depending on the way you prefer to work. Read on below for some best practices that we have found after analyzing millions of customer feedback responses.
There are so many different customer survey creation platforms available today, so why choose Feedbackly? In short, there is nothing seriously wrong with the..
When Feedbackly was initially built the founders knew they wanted to grow and flourish the company in a very open way. We always thought..
According to an urban dictionary “A partner in crime” is defined as good friends who get in trouble together or get each other in trouble..
With Feedbackly, companies can gather feedback from their customers in all potential touch points from bricks-and-mortar stores to eCommerce sites and even email and SMS.