Attract & Retain more customers with the help of Customer Experience

All the tools, methods, support, and education that you need for attracting and retaining up to 20% more customers.

World’s most flexible CX platform at your service.

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NO credit card necessary. NO spam. NO commitment. NO risk.

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The Feedbackly Offer

Everything you need to attract new customers and retain existing customers with the power of Customer Experience.

The Feedbackly Offer: software, services, training

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“With Feedbackly, we have been able to set and monitor new KPIs, take actions and improve our service and customer attention at the branch level.”

José Enrique Treviño Cervantes, Innovation Director @ Banregio

Banregio

How it works

1. COLLECT Customer Feedback

Ask the right questions, in the right places, at the right times to gather the feedback your business needs.

It all starts with the right questions. With Feedbackly’s surveys, you’ll get up close and personal wherever you interact with your customers – website, online store, email, or in-store, we got you covered.

2. ANALYZE in Real-Time

Learn who buys, who churns, who browses, who leaves, and why.

Our easy-to-understand custom analytics helps you analyze the big picture and drill down to find hot leads for sales or action points to prevent churn.

3. TAKE ACTION at Scale

Generate hot leads, convert hot leads into customers, make upsell, gather glowing reviews, instantly resolve any complaint.

Integrate to your favorite tools to automate your actions – whether it’s project management or CRM. Thrive as a CX expert and make your conversions skyrocket!